Privacy Policy
This Privacy Policy describes how EmotiInk (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site. By accessing and using our Site, you acknowledge that you have read, understood, and agreed to this Policy.
1. Information We Collect
You can browse our Site without revealing your identity. However, to use certain features, you may be required to provide Personal Information.
Personal Information We Collect
1.1 When You Make a Purchase
Collected Information: Name, shipping and billing address, email, phone number, and payment details.
Purpose: To process transactions, fulfill orders, and provide customer support.
Source: Directly collected from you.
Disclosure: Shared with payment processors and logistics providers.
1.2 When You Create an Account
Collected Information: First name, last name, email, order history, and optionally, a profile photo.
Purpose: To provide personalized experiences, track order history, and offer loyalty rewards.
Source: Directly collected from you.
1.3 When You Sign Up for Emails or Text Notifications
Collected Information: Email and/or phone number.
Purpose: To send promotional messages, order updates, and marketing offers.
Opt-out: You can unsubscribe at any time using the “unsubscribe” link in our emails or by replying “STOP” to any mobile message you receive from us.
1.4 When You Browse the Site
Collected Information: IP address, browser type, device details, pages viewed, referring URLs, and interactions with ads.
Purpose: To improve website functionality and optimize marketing strategies.
Source: Automatically collected through cookies and analytics tools.
2. How We Use Your Information
We use your Personal Information to:
- Process transactions and fulfill orders.
- Improve website functionality and security.
- Provide customer support.
- Personalize user experience and marketing campaigns.
- Detect and prevent fraud.
3. Behavioral Advertising & Third – Party Services
3.1 Advertising & Analytics
We may share usage data with advertising platforms like Google and Meta to deliver personalized ads.
Google Analytics: Opt – out here.
Digital Advertising Alliance: Opt – out here.
3.2 Third – Party Service Providers
We share Personal Information with:
- Payment processors
- Shipping carriers
- Marketing platforms
We do not sell your Personal Information to third parties.
4. Data Retention & Security
We retain your information as long as necessary for legal and operational purposes.
Payment data is encrypted using industry standards (e.g., SSL, PCI – DSS).
Despite our security measures, no online transmission is 100% secure.
5. Your Privacy Rights
Depending on your region, you may have rights under GDPR, CCPA, or other laws, including:
- Access: Request a copy of your data.
- Correction: Update inaccurate information.
- Deletion: Request deletion of your data.
- Opt – out: Withdraw consent for marketing communications.
To exercise these rights, contact us at help@emotiink.com.
6. Cookies & Tracking Technologies
6.1 What Are Cookies?
Cookies are small data files stored on your device that help improve browsing experiences.
6.2 How We Use Cookies
- Essential Cookies: Necessary for site functionality.
- Analytics Cookies: Track user interactions to enhance performance.
- Marketing Cookies: Personalize ads based on browsing history.
6.3 Managing Cookies
Adjust browser settings to refuse or delete cookies.
Visit www.allaboutcookies.org for guidance.
7. Do Not Track (DNT) Signals
We currently do not respond to DNT signals due to the lack of a standardized industry response.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 15. If a child has provided us with Personal Information, please contact us for removal.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised “Last Updated” date.
10. Contact Information
For privacy – related inquiries, please contact:
Email: help@emotiink.com
Last updated: 05/03/2025
